GEPROBE Legal
Privacy Policy
Last updated: September 20, 2026
GEPROBE ("we", "us" or "our") operates www.geprobe.com and its language subdomains. This Privacy Policy explains what personal information we collect when you use our website, how we use and share it, and the choices and rights you have.
By browsing this website, submitting an inquiry or requesting a repair quote, you acknowledge the practices described in this policy.
Information We Collect
We collect information in two ways: information you give us directly, and information gathered automatically as you browse.
Information you provide to us:
- Name and company name.
- Email address, telephone or WhatsApp number.
- Product, probe or equipment details and the message you send us through the contact form, repair request or quote form.
- Any other details you choose to include in your correspondence with our team.
Information Collected Automatically
Like most websites, we and our service providers automatically record technical and usage data:
- IP address and approximate location derived from it.
- Browser type and version, operating system and device type.
- Referring URL, pages viewed, links clicked and time spent on the site.
- Cookie identifiers and similar device identifiers.
How We Use Your Information
- To answer your inquiries, prepare quotations and provide technical support.
- To process and fulfil orders, repairs and warranty services.
- To operate, maintain and improve the website and its content.
- To measure site traffic and understand which pages and products are useful.
- To serve advertising and measure its performance, as described below.
- To detect, prevent and address fraud, abuse or security issues.
- To comply with legal, tax and accounting obligations.
Cookies and Similar Technologies
We use cookies, web beacons, pixels and local storage to keep the website working, remember your preferences, analyse traffic and support advertising. Cookies are small text files placed on your device; some are set by us and others by third parties such as Google.
You can accept, refuse or delete cookies at any time through your browser settings, and you can browse in a private or incognito window. Blocking cookies may affect some features of the site.
Advertising and Third-Party Vendors
This website displays advertising served by third-party vendors, including Google. These vendors use cookies to serve ads based on your prior visits to this website or other websites.
Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.
You may opt out of personalised advertising by visiting Google Ads Settings at https://www.google.com/settings/ads. Alternatively, you can opt out of some third-party vendors' use of cookies for personalised advertising by visiting www.aboutads.info.
Where required by law — for example in the European Economic Area, the United Kingdom and Switzerland — we ask for your consent before using cookies for personalised advertising, and you may withdraw that consent at any time.
Third-party vendors and ad networks may also use non-personalised advertising, which relies on contextual information rather than your browsing history.
Analytics
We use analytics services, including Google Analytics delivered through Google Tag Manager, to understand how visitors use the site. These services collect aggregated statistics such as page views, session duration, approximate region and traffic sources. The data is used in aggregate and is not used to identify you personally.
You can opt out of Google Analytics for all websites by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your Google Ads Settings.
How We Share Information
We do not sell your personal information. We share it only as needed to run our business:
- Service providers such as hosting, analytics, CRM and email providers, under contracts that limit their use of the data.
- Logistics, repair and payment partners where necessary to fulfil your order or repair request.
- Professional advisers such as auditors and lawyers.
- Authorities, regulators or courts where we are legally required to disclose.
- A buyer or successor entity in the event of a merger, acquisition or sale of assets, subject to this policy.
Data Retention
We keep inquiry records and customer information for as long as necessary to respond to you, provide our services and meet legal, tax and accounting requirements. When the data is no longer needed we delete it or anonymise it.
International Data Transfers
Our servers and those of our service providers may be located outside your country of residence. Where personal information is transferred internationally, we rely on appropriate safeguards such as standard contractual clauses and vendor due diligence.
Your Privacy Rights
Depending on where you live — for example the European Economic Area, the United Kingdom, Switzerland or California — you may have the following rights:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Object to, or ask us to restrict, certain processing.
- Withdraw consent at any time, where processing is based on consent.
- Opt out of the "sale" or "sharing" of personal information — we do not sell personal information.
- Lodge a complaint with your local data protection authority.
Exercising Your Rights
To exercise any of these rights, email us at [email protected] with enough detail for us to identify you and your request. We will respond within the timeframes required by applicable law, and we will not discriminate against you for exercising your privacy rights.
Children's Privacy
This website is intended for business and professional users and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Data Security
We use administrative, technical and physical safeguards — including encryption in transit (HTTPS), access controls and vendor due diligence — to protect the information we hold. No method of transmission or storage over the Internet is completely secure, so we cannot guarantee absolute security.
Third-Party Links
Our website contains links to external websites, including manufacturer and supplier sites. We are not responsible for the privacy practices or content of those websites; please review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised, and material changes will be posted on this page.
Contact Us
Guangzhou Maiqi Juzhen Technology Co., Ltd.
3031 Shennan Middle Road, Futian District, Shenzhen, Guangdong Province, China, 518039